Support Category: Web Hosting

How to change your email address password within cPanel

Email
If you have forgotten the password for your cPanel hosted email service, or need to reset it for another reason, you can generate and set a new password for this account from within cPanel. Log into cPanel If you are unsure of how to log into cPanel, click here  Navigate to the section tit...

How to change the active PHP Version, active extensions and specific PHP directives within cPanel’s PHP Selector

Frequent Questions
Changing the version of PHP that is active, its active extensions and other options such as PHP memory, upload and execution time limits on your cPanel hosting service can be achieved using the "PHP Selector" module. Accessing cPanel's PHP Selector Module Log into cPanel. If you are unsure of...

Adding or modifying DNS records with cPanel’s “Zone Editor”

DNS
If your domain is using our name servers (ns1.dnsrecord.com.au & ns2.dnsrecord.com.au), you can manage your individual DNS records such as the "A", "MX", "CNAME" and "TXT" records from within the "Zone Editor" of your cPanel hosting service. Log into cPanel. If you are unsure of how to log...

Differences between domains, sub-domains and directories

Web Hosting
Put simply, a domain is what you would usually refer to as your website's URL. An example of a domain: wphosting.com.au (or http://wphosting.com.au) - Notice the domain name and .com.au extension? An example of a sub-domain: hello.wphosting.com.au (or http://hello.wphosting.com.au) - No...

Configure SMTP access for WordPress

Frequent Questions
Note: The email account that you create does not need to receive mail and there is no requirement for mail to be serviced by cPanel either. The account is only used for authentication - adjust your 'From Email' to something that you can receive. WordPress by default will use PHPMail to send email...