Before you proceed any further ensure you have the following details available:
- Username (the email address you wish to configure)
- Password (you will need to set this in cPanel)
Additionally if using manual setup:
- Mail Server (used for both incoming and outgoing mail)
- Port selection (dependent on whether you’re configuring with or without SSL)
If you are missing any of the information listed above, resolve that first prior to continuing any further.
Without the correct password you won’t get very far, so to ensure you’re on the right track navigate to the web-mail for the account you’re configuring.
To automatically configure the mailbox on your computer review this guide:
Follow along with the video below to set up your new mailbox.
Feel free to pause and rewind as necessary if you need to review a step in more detail.
Once you’ve finished configuring the mailbox, try sending to an external address (such as Gmail or Hotmail) to confirm you can send mail, then reply back to that email to test inbound mail. If both work correctly then you’ve followed the steps correctly and mail is working as expected
To review your connection settings and/or modify the settings if required, follow these steps:
- With the Mail application open, from the menu bar choose Mail then Preferences….
- Next select Accounts from the preferences ribbon, and select the mail account you wish to modify. With that selected, select the tab Server Settings which is usually the 3rd, after Account Information and Mailbox Behaviours.
- This screen will show you your current server settings, including the Host Name, Port and Authentication method (should always be ‘Password’). If you have Automatically manage connection settings ticked, be sure to un-tick this option and choose your port numbers according to the values below.
IMAP (SSL): 993 IMAP: 143 POP3 (SSL): 995 POP: 110
- Your settings should ideally look like this (albeit with your own Host Name and user credentials):
This article will help you answer the following questions:
- How do I configure email for Mac
- How do I setup email on Mac Mail
- How to setup email accounts on a Mac