1300 974 678
(WP HOST)
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Awesome support, powered by humans.
1300 974 678
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100% Australian
Awesome support, powered by humans.
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Privacy Policy

1. Introduction

At WP Hosting, your privacy is of utmost importance. We are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and physical address.
  • Account Information: Username, password, and other account credentials.
  • Financial Information: Credit card details and billing addresses for payment purposes.
  • Website Data: IP address, browser type, and usage data collected through cookies or other tracking technologies.

3. How We Use Your Information

We collect and use your information for the following purposes:

  • To provide hosting and domain registration services.
  • To process transactions and manage accounts.
  • To respond to inquiries, support requests, or complaints.
  • To improve our website and services through analytics and feedback.
  • To comply with legal and regulatory obligations.

4. Disclosure of Information

We may disclose your information in the following instances:

  • Service Providers: To third-party providers who assist with payment processing, technical support, or data analysis.
  • Legal Requirements: When required to comply with Australian law, such as responding to subpoenas or court orders.

5. Security of Information

We implement robust technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include secure data encryption, firewalls, and regular audits of our systems.

6. Your Rights

Under Australian privacy laws, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data where legally permissible.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and collect analytical data. You can manage your cookie preferences through your browser settings.

8. Contact Information

If you have any questions or concerns regarding our Privacy Policy or wish to exercise your rights, please contact us at:

  • Email: support@wphosting.com.au
  • Phone: 1300 974 678
  • Address: WP Hosting Pty Ltd, PO Box 98, Kew East, VIC 3102, Australia