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Troubleshooting

cPanel keeps logging me out

Last Updated: March 16, 2025

Are you having trouble staying logged into cPanel? Some users may experience issues where they are repeatedly logged out of cPanel soon after logging in, or they may not be able to log in at all, even when the correct credentials are...

Flush DNS Cache – Windows & Mac

Last Updated: March 19, 2025

In this guide, we explain how to flush DNS cache on both Windows and Mac systems. Over time, outdated DNS entries can cause connectivity issues, so it’s important to clear your cache periodically. Follow the steps below to flush DNS...

Having trouble staying logged into the Client Area

Last Updated: March 27, 2025

Having trouble staying logged into the Client Area? Some users face repeated logouts from the WP Hosting Client Area soon after they log in. Others may not succeed in logging in at all, even when they enter the correct credentials....

How do I find my public IP address?

Last Updated: March 27, 2025

If you need to find your public IP address, there are several simple ways to do so. Your internet provider assigns a unique public IP address to your connection, allowing websites and online services to recognise your network. Knowing how...

How to clear browser cache

Last Updated: March 14, 2025

What is a cache? If you’re wondering how to clear browser cache, it helps to first understand what a cache is. The browser cache is used for temporarily storing assets from a webpage on your local computer so that when...

How to clear/disable NGINX cache in cPanel

Last Updated: April 1, 2025

This topic covers processes relating to a cPanel service.You will need to be logged into the cPanel account to follow the steps.If you’re not sure how to access your cPanel service — please, follow this guide before continuing: How do I...

How to configure PHP limits in cPanel

Last Updated: March 17, 2025

This topic covers processes relating to a cPanel service.You will need to be logged into the cPanel account to follow the steps.If you’re not sure how to access your cPanel service — please, follow this guide before continuing: How do I...

How to edit PHP settings using php.ini

Last Updated: March 15, 2025

When installing custom plugins or themes, you may need to adjust PHP settings to increase limits for variables like upload_max_filesize, post_max_size, and memory_limit. These adjustments help ensure your website functions correctly, especially when handling large files or resource-intensive tasks. To...

How to fix errors when uploading files in cPanel

Last Updated: March 15, 2025

Encountering errors when trying to upload files in cPanel can be frustrating. You might see messages like: “The file’s size exceeds your account’s remaining disk usage quota. Because of this, you cannot upload this file. Delete some files or contact...

How to fix: 403 Forbidden Error

Last Updated: March 15, 2025

A 403 Forbidden Error occurs when the server blocks access to a directory or file due to security restrictions. Our servers prevent browser access to directories that do not contain an index file (e.g., index.php or index.html). This security measure...

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