100% Australian
Awesome support, powered by humans.
100% Australian
Awesome support, powered by humans.

Search for instant answers to popular questions

Getting Started

How to login to your WordPress site

Last Updated: March 12, 2025

Two ways to login to the WordPress admin area Method 1: Login via WordPress login URL WordPress sites are configured, by default, to use the login URL /wp-admin. This is the most common and straightforward way to login to a...

How to register and manage domain names

Last Updated: February 28, 2025

Register a new domain name with WP Hosting This article provides step-by-step instructions for registering a new domain, updating its settings, and managing essential features like DNS, nameservers, and contact information. To register a new domain: 1. First, head to our website and...

How to submit a Support Ticket

Last Updated: March 3, 2025

This topic covers processes requiring access to your WP Hosting Client Area. If you’re not sure how to access the Client Area, please follow this guide before continuing – How do I Login to my WP Hosting Client Area? To submit...

How to view and pay invoices

Last Updated: February 28, 2025

At WP Hosting, the available payment methods are; Viewing invoices From the ‘Billing‘ menu in the Client Area, you can view your past and current invoices, along with any payment details saved to your account. The Billing menu has sections;...

I’m new to web hosting, where do I start?

Last Updated: February 28, 2025

To host a website you will need a domain name such as ‘example.com’ or ‘mybusiness.com.au’. If you do not yet own a domain name you can either purchase a domain during checkout or purchase one from our domains page. Simply select the...

Im new to WordPress and I need help

Last Updated: February 22, 2025

What is WordPress? WordPress is a powerful Content Management System (CMS) that allows you to create and manage websites without needing to write code. Whether you’re starting a blog, business website, or an online store, WordPress provides the tools and...

Logging into your WP Hosting Client Area

Last Updated: March 8, 2025

Please visit my.wphosting.com.au to access the login page. To reset your password, please visit my.wphosting.com.au/password/reset To access the WP Hosting Client Area, please visit my.wphosting.com.au to access the login page. You’ll need to enter the email address and password associated with the account.   Not Working? If you’re not...

Switching to WP Hosting

Last Updated: March 2, 2025

We can help you transfer your posts, templates and plugins. Use our website to purchase a hosting package and once you have completed signup process, create a support ticket or send us an email

Using a temp URL to access your website

Last Updated: March 3, 2025

When you first setup your hosting account, there may be a need to access it immediately – before a domain is pointing to it or if DNS hasn’t yet resolved. All you need to do to in this instance is...

Still Need Help?

It's easy to get in touch with us