100% Australian
Awesome support, powered by humans.
100% Australian
Awesome support, powered by humans.

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Getting Started

Are there any hidden fees or charges?

Last Updated: March 7, 2025

Enjoy transparent pricing without any nasty surprises or hidden costs. Our website clearly lists every pricing detail for WordPress Hosting, WooCommerce Hosting, Dedicated Servers, Domain Names, and SSL certificates so you always know exactly what you’re paying for. We never...

Can I host a non-WordPress website with you?

Last Updated: February 28, 2025

Yes. You can host any kind of website, forum, gallery, etc… on our servers. We also host other CMS’s like Drupal, Magento, Joomla or plain PHP/HTML websites.

Essential tools and features for new users

Last Updated: March 9, 2025

Getting started with the WP Hosting Client Area Welcome to WP Hosting! This guide provides a quick overview of the main features available in your WP Hosting Client Area to help you manage your services, domains and billing. Client Area overview Dashboard...

First Steps With WordPress

Last Updated: February 15, 2025

If you’re new to WordPress, then take a look at the “First Steps With WordPress” guide over at wordpress.org. WordPress is a popular open-source Content Management System (CMS) that empowers users to create and manage websites with ease. Renowned for its...

First steps with WP Hosting

Last Updated: February 27, 2025

Welcome to WP Hosting! Thank you for choosing WP Hosting as your web hosting/domain provider. We’re excited to have you on board! This guide will walk you through what happens after you’ve placed your order and what to expect next....

Get a copy of a Live Chat transcript

Last Updated: March 3, 2025

If you’d like a copy of the transcript from your Live Chat session, you can have it sent to your preferred email address once the chat session has ended.  To do this, please follow the steps below: 1. While in the...

How is WP Hosting different from other providers of WordPress hosting?

Last Updated: February 22, 2025

Our servers are configured to work seamlessly with WordPress and provide the optimal compatibility and performance for our clients. We also provide you support from our experienced team who are also WordPress users and developers. Other details on how we...

How much disk space will I need?

Last Updated: March 3, 2025

Without the right information, selecting disk space for a hosting plan can sometimes be a guessing game. When considering your options for a new hosting service, a good estimate of disk usage is: Small Website Medium Website Large Website Typical...

How to ask for support

Last Updated: March 3, 2025

First of all, thank you for being part of our awesome support experience! We love giving the highest level of support to all our clients. In order to do so, we’d like to request the following:

How to log into hosting services

Last Updated: February 28, 2025

WP Hosting offers various types of hosting services to suit your specific needs. The way you access your hosting service will vary slightly depending on which hosting package you’re using. Please follow the guide below that is associated with your...

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