100% Australian
Awesome support, powered by humans.
100% Australian
Awesome support, powered by humans.

Search for instant answers to popular questions

WordPress Hosting

How does SPF DKIM and DMARC work?

Last Updated: March 19, 2025

SPF, DKIM, and DMARC are three key technologies used in email. They verify the sender’s identity and help reduce spam and phishing. SPF (Sender Policy Framework) Imagine you have a list of trusted friends who can send letters from your...

How to access Webmail

Last Updated: March 16, 2025

Log into Webmail / Roundcube Webmail (sometimes referred to as ‘Roundcube’) is a web-based email application.  For cPanel-hosted email addresses, Webmail (Rouncube) can be used to access your inbox from any device with a web browser, connected to the internet,...

How to Activate Cloudflare for Your Website

Last Updated: March 17, 2025

This guide will help you activate Cloudflare for your website and ensure a smooth setup by following a checklist to verify proper configuration. Note: The steps outlined below are general guidelines to activate Cloudflare. For more detailed instructions or additional support,...

How to add a custom DMARC record

Last Updated: March 13, 2025

Ever wondered how to add a custom DMARC record to secure emails and protect your domain from phishing and spoofing? In this guide, you’ll find a friendly, step-by-step process that not only explains how to configure DMARC settings but also...

How to add a DMARC record to my domain

Last Updated: March 19, 2025

This topic covers processes relating to a cPanel service. You will need to be logged into the cPanel account to follow the steps. If you’re not sure how to access your cPanel service — please, follow this guide before continuing: How...

How to add an SPF record to your DNS zone

Last Updated: March 18, 2025

This topic covers processes relating to a cPanel service.You will need to be logged into the cPanel account to follow these steps.If you’re not sure how to access your cPanel service — please, follow this guidebefore continuing: How do I login...

How to change your email address password within cPanel

Last Updated: March 31, 2025

This topic covers processes relating to a cPanel service.You will need to be logged into the cPanel account to follow the steps.If you’re not sure how to access your cPanel service — please, follow this guide before continuing: How do I...

How to check cPanel disk usage and free up space

Last Updated: March 27, 2025

This topic covers processes relating to a cPanel service. You will need to be logged into the cPanel account to follow the steps. If you’re not sure how to access your cPanel service — please, follow this guide before continuing: How...

How to check my site root directory

Last Updated: March 20, 2025

This topic covers processes relating to a cPanel service. You will need to be logged into the cPanel account to follow the steps. If you’re not sure how to access your cPanel service — please, follow this guide before continuing: How...

How to clear/disable NGINX cache in cPanel

Last Updated: April 1, 2025

This topic covers processes relating to a cPanel service.You will need to be logged into the cPanel account to follow the steps.If you’re not sure how to access your cPanel service — please, follow this guide before continuing: How do I...

Still Need Help?

It's easy to get in touch with us