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Email

Create email block or allow lists in cPanel

Last Updated: March 19, 2025

This article explains how to add rules to explicitly block or allow email from specific addresses for cPanel-hosted email addresses using built-in spam filters. All our WP Hosting packages include essential spam filtering features designed to manage unwanted emails and...

How do I fix webmail display issues?

Last Updated: March 19, 2025

If you’re looking to fix webmail display issues, you’ve come to the right place. When using Cloudflare nameservers or proxying services, the WebMail/Roundcube interface for cPanel hosted email can sometimes display incorrectly. If you find that your cPanel-hosted email doesn’t...

How do I resolve issues with ISP’s or outgoing mail servers?

Last Updated: March 4, 2025

When configuring your email settings, you may encounter issues with ISPs/Outgoing Mail Servers. Some ISPs block SMTP port 25, which can prevent your email software from connecting properly. If your ISP blocks port 25, you will need to use your...

How do I send more than 200 emails per hour without encountering an error?

Last Updated: March 4, 2025

At WP Hosting, we enforce a limit of 200 outbound emails per hour for every hosting account. This policy protects our network from abuse and stops our IP addresses from landing on blacklists. Blacklisted IPs disrupt email delivery for all...

How does SPF DKIM and DMARC work?

Last Updated: March 19, 2025

SPF, DKIM, and DMARC are three key technologies used in email. They verify the sender’s identity and help reduce spam and phishing. SPF (Sender Policy Framework) Imagine you have a list of trusted friends who can send letters from your...

How to access Webmail

Last Updated: March 16, 2025

Log into Webmail / Roundcube Webmail (sometimes referred to as ‘Roundcube’) is a web-based email application.  For cPanel-hosted email addresses, Webmail (Rouncube) can be used to access your inbox from any device with a web browser, connected to the internet,...

How to add signature in WebMail

Last Updated: March 14, 2025

Please Note: This guide is specific to the WebMail / Roundcube interface for cPanel-hosted email accounts. If you use a 3rd party email app, such as Outlook or Mac Mail, you will need to configure any settings within that particular app....

How to check RBL blacklists for outbound email

Last Updated: March 19, 2025

Why perform an email blacklist check? When you perform an email blacklist check, you evaluate whether your mail server’s IP address appears on a block list for sending spam. A Registered Block List (RBL) actively collects and catalogues information about...

How to configure email in Outlook on Windows

Last Updated: March 4, 2025

This article describes the process by which you would configure email access using IMAP through Outlook on a Microsoft Windows device. The will need to have an email address already ready for use, so if not then check out this article...

How to configure email on Android

Last Updated: March 4, 2025

This article describes the process by which you would configure email access using IMAP on an Android device. The will need to have an email address already ready for use, so if not then check out this article first to complete that...

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