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Dedicated Servers

Configure SSH or SFTP users in Enterprise hosting

Last Updated: April 16, 2025

Important note before you start As a security precaution, FTP is NOT enabled by default. Instead, we recommend the more secure ‘SFTP‘. Accessing the server via SSH requires you to create an SSH user and an SSH key pair. If...

Create email block or allow lists in cPanel

Last Updated: March 19, 2025

This article explains how to add rules to explicitly block or allow email from specific addresses for cPanel-hosted email addresses using built-in spam filters. All our WP Hosting packages include essential spam filtering features designed to manage unwanted emails and...

Enable MFA or 2FA on WHM/cPanel servers

Last Updated: March 14, 2025

Enable MFA or 2FA on WHM/cPanel servers to add a vital layer of security beyond just a password. This extra measure not only bolsters your system against unauthorised access but also provides peace of mind knowing your critical data remains...

How do I fix webmail display issues?

Last Updated: March 19, 2025

If you’re looking to fix webmail display issues, you’ve come to the right place. When using Cloudflare nameservers or proxying services, the WebMail/Roundcube interface for cPanel hosted email can sometimes display incorrectly. If you find that your cPanel-hosted email doesn’t...

How do I log into WHM?

Last Updated: March 22, 2025

This topic covers processes requiring access to your WP Hosting Client Area. If you’re unsure how to access the Client Area, please follow this guide before continuing – How do I Login to my WP Hosting Client Area? Managing your hosting...

How do I login to cPanel?

Last Updated: March 26, 2025

This topic covers processes requiring access to your WP Hosting Client Area. If you’re not sure how to access the Client Area, please follow this guide before continuing – How do I Login to my WP Hosting Client Area? Important note...

How to access Webmail

Last Updated: March 16, 2025

Log into Webmail / Roundcube Webmail (sometimes referred to as ‘Roundcube’) is a web-based email application.  For cPanel-hosted email addresses, Webmail (Rouncube) can be used to access your inbox from any device with a web browser, connected to the internet,...

How to add an SPF record to your DNS zone

Last Updated: March 18, 2025

This topic covers processes relating to a cPanel service.You will need to be logged into the cPanel account to follow these steps.If you’re not sure how to access your cPanel service — please, follow this guidebefore continuing: How do I login...

How to clear/disable NGINX cache in cPanel

Last Updated: April 1, 2025

This topic covers processes relating to a cPanel service.You will need to be logged into the cPanel account to follow the steps.If you’re not sure how to access your cPanel service — please, follow this guide before continuing: How do I...

How to configure PHP limits in cPanel

Last Updated: March 17, 2025

This topic covers processes relating to a cPanel service.You will need to be logged into the cPanel account to follow the steps.If you’re not sure how to access your cPanel service — please, follow this guide before continuing: How do I...

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