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Billing & Accounts

How to setup Paypal subscriptions for invoice payments

Last Updated: February 22, 2025

how to access the Client Area, please follow this guide before continuing – How do I login to my WP Hosting Client Area? To setup a PayPal Agreement/Subscription 1. Login to the WP Hosting Client Area 2. Your due invoices can be found by...

How to update credit card details

Last Updated: February 22, 2025

This topic covers processes requiring access to your WP Hosting Client Area. If you’re not sure how to access the Client Area, please follow this guide before continuing – How do I Login to my WP Hosting Client Area? 1. First,  login...

How to update domain contact details

Last Updated: March 9, 2025

This topic covers processes requiring access to your WP Hosting Client Area. If you’re not sure how to access the Client Area, please follow this guide before continuing – How do I login to my WP Hosting Client Area? It’s important...

How to update your account profile, user details and additional contacts

Last Updated: March 12, 2025

As part of our account security and privacy policies, changes to customer account details must be client-initiated from within the WP Hosting Client Area and cannot be made directly by support staff.  PLEASE NOTE: To update account information, you will first need to log into...

How to view and pay invoices

Last Updated: February 28, 2025

At WP Hosting, the available payment methods are; Viewing invoices From the ‘Billing‘ menu in the Client Area, you can view your past and current invoices, along with any payment details saved to your account. The Billing menu has sections;...

Invite additional users to your WP Hosting account

Last Updated: February 28, 2025

Setup and manage additional, authorised users who can co-administer your account This topic covers processes requiring access to your WP Hosting Client Area. If you’re not sure how to access the Client Area, please follow this guide before continuing – How...

Logging into your WP Hosting Client Area

Last Updated: March 8, 2025

Please visit my.wphosting.com.au to access the login page. To reset your password, please visit my.wphosting.com.au/password/reset To access the WP Hosting Client Area, please visit my.wphosting.com.au to access the login page. You’ll need to enter the email address and password associated with the account.   Not Working? If you’re not...

Move services to another WP Hosting account holder

Last Updated: February 28, 2025

How to move products between WP Hosting accounts This topic covers processes requiring access to your WP Hosting Client Area. If you’re not sure how to access the Client Area, please follow this guide before continuing – How do I Login...

Payment options and details

Last Updated: February 28, 2025

Here is how you can pay your invoice. PayPal Click the link in your invoice for once only or subscription payments. Credit Card Visa/Mastercard/AMEX are accepted in the client area. BPAY Biller Code: 264077 Reference Number: Found on invoice

Paypal subscription has been cancelled

Last Updated: February 22, 2025

If your PayPal subscription has been cancelled, it is likely that you have just added/changed/renewed a credit/debit card linked to your PayPal account. To create a new PayPal subscription, login to the client area, select “Billing” and then select “My...

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