Having trouble staying logged into the Client Area?
Some users face repeated logouts from the WP Hosting Client Area soon after they log in. Others may not succeed in logging in at all, even when they enter the correct credentials. A VPN service or 5G mobile network often triggers this behaviour.
- If you experience this behaviour while using a VPN, please try disconnecting from the VPN and retry logging into the Client Area
- If you’re connected via a 5G network and experience this behaviour, please try connecting to a trusted WiFi network and retry logging into the Client Area
VPN endpoints frequently rotate IP addresses between browser sessions, and 5G networks also rotate IP addresses in a similar manner. This rotation may disrupt login pages because hackers often exploit these changes using cookie and session hijacking techniques.
Our security measures aim to protect your account. As a result, the system may automatically log out VPN or 5G users when it detects these suspicious activities.
If you’re having trouble staying logged into the Client Area, using a stable network connection can help prevent frequent logouts. For a smoother experience, try avoiding networks that frequently change IP addresses or contact support for further assistance.