At WP Hosting, we protect our servers using advanced security measures. Our firewalls and intrusion detection software actively monitor all incoming connections and block suspicious IP addresses. When an IP address connects too frequently—especially using POP/IMAP for email logins—our system interprets the behavior as a potential threat. In such cases, you may see an ‘IP address blocked at firewall‘ situation.
To avoid this problem, we advise you to adjust your email client settings. Instead of setting your email software to check for new messages every minute, change it to check every five minutes. This modification lowers the number of connection attempts and prevents our security systems from mistakenly blocking your IP address.
We actively manage our network and take immediate action when our systems detect unusual activity. By reducing the frequency of email checks, you decrease the risk of your IP address being blocked at our firewall. This change not only ensures you receive your emails promptly but also supports our efforts to maintain a secure and stable hosting environment.
We encourage you to review your email settings regularly. If you have any questions or need further assistance, please contact our support team. We are here to help you make the necessary adjustments and ensure a smooth, uninterrupted service experience.