How to create an email forwarder in cPanel

This topic covers processes relating to a cPanel service.
You will need to be logged into the cPanel account to follow the steps.
If you’re not sure how to access your cPanel service — please, follow this guide before continuing: How do I Login to cPanel?

PLEASE NOTE:

• For security purposes, forwarding between multiple domains is disabled by default
• If you require forwarding to external domains, please lodge a support ticket with the details of your request

For cPanel-hosted email addresses, you can create email forwarders to send copies of mail delivered to one address to the inbox of another, separate, address.

As an example use case – any email addressed to user-A@ and user-b@ can be forwarded to a third address, user-GROUP@

• user-A@mydomain.com  >>>  user-GROUP@mydomain.com
• user-B@mydomain.com  >>>  user-GROUP@mydomain.com

Please note, that forwarding to external domains (e.g. user@domain1.com >> user@domain2.com) is disabled by default for security purposes. Please contact support if you need to external forwarders.

TO CREATE YOUR OWN EMAIL FORWARDERS:

1. First, Login to cPanel

2. Then, navigate to the ‘Forwarders‘ tool located under the “Email” section 

3. Click on the ‘Add Forwarder‘ button

4. Enter the forwarder details

• In the ‘Address to Forward‘ field:
  • Enter the username of the email address you want to forward from (i.e. the part of the address before the @ symbol)
    
• In the ‘Domain‘ field:
  • Select the domain from down-down menu if you have more than one (i.e. the part of the address after the @ symbol)
    
• For the ‘Destination‘ section:
  • Select ‘Forward to Email Address’
  • Enter the destination email address where you want email forwarded to

PLEASE NOTE: For security purposes, forwarding between multiple domains is disabled. If you require forwarding to external domains, please lodge a support ticket with details of your request.