Welcome to WP Hosting
Thank you for choosing WP Hosting as your web hosting and domain provider! Get started with the first steps with WP Hosting to set up your account smoothly.
We’re excited to have you on board! This guide will walk you through what happens after you’ve placed your order and what to expect next.
After you place an order
Once your order is confirmed, you’ll receive a “Welcome to WP Hosting” email with details about your newly created account (if this is your first order) and instructions on accessing the WP Hosting Client Area. This email will guide you through the first steps with WP Hosting to help you get started smoothly.
Payment Processing
If you paid by Credit Card:
- We process your payment instantly and provision your hosting account immediately.
If you chose BPAY as the billing method:
- You will need to make a BPAY payment manually
- BPAY payments typically take 1-3 business days to process
- Once the funds clear, we will provision your hosting account.
Hosting Provisioning
WordPress, WooCommerce & Enterprise hosting:
- Your hosting service activates immediately after we receive your payment and becomes ready to use within minutes.
Dedicated Servers:
- Provisioning will take a little longer and we’ll reach out when it’s ready to go
Hosting account welcome email
When your hosting service is ready, you’ll receive a “Hosting Account Welcome Email” from us. This email contains essential information you need to get started, including;
- WordPress login details (if applicable)
- How to set your WordPress password
- Information about using a temporary/staging URL
- DNS / Nameserver details
Next Steps
Set up your domain
- If your domain is with an external provider, update your DNS settings to point to our servers. Your welcome email includes the DNS details.
Log in to your WP Hosting Client Area
- Log into your new WP Hosting Client Area and take a look around
- You’ll need to setup your account security (2FA/MFA)
- Take a look at our guide for an overview of the Client Area‘s features
Start building/migrating your website
- If you’re building a new site, have fun!
- If you’re migrating an existing site, contact support to discuss our free inbound migration option.
Explore our resources
- Check out our Support Center and Knowledgebase for a range of helpful information and how-to guides. Whether you’re resetting passwords, editing DNS records, troubleshooting site performance, or setting up email accounts, we can help!
Still need help?
If you have any questions or run into any issues, our support team is here to help!