Yes – all of our hosting packages come with backups included!
The number of retention points (days worth of stored backups) varies between our hosting packages.
Please see the tables below for more information.
WoordPress Hosting Plans
| Package | Retention Points |
| Micro | 1 Day |
| Startup | 15 Days |
| Business | 30 Days |
| Business Plus | 60 Days |
WooCommerce Hosting Plans
| Package | Retention Points |
| Cart | 7 Days |
| Store | 15 Days |
| Commerce | 30 Days |
| Commerce Plus | 60 Days |
Enterprise Hosting Plans
| Package | Retention Points |
| Basic | 7 Days |
| Advanced | 15 Days |
| Ultimate | 30 Days |
| Extreme | 60 Days |
What’s backed up and what isn’t?
Backups will include files, databases, database users, cron jobs, DNS zones and emails.
File types that are not backed up include backup files, cache files, access logs, error logs, temp files, trash files, etc.
File extensions that are not backed up include;
- .gz
- .jpa
- .log
- .sql
- .tar
- .tar.gz
- .wpress
- .zip
PLEASE NOTE:
Dedicated server backups are optional and configured as per client requirements.