100% Australian
Awesome support, powered by humans.
100% Australian
Awesome support, powered by humans.

Search for instant answers to popular questions

Enterprise Hosting

Configure WordPress with WP Super Cache

Last Updated: March 9, 2025

Any seasoned WordPress developer or reputable hosting provider when asked for tips on improving the speed of your website will tell you, the number 1 thing that you must check is: Do I have caching enabled on my website? If...

Enabling Varnish Cache

Last Updated: February 20, 2025

Varnish Cache is a high-performance HTTP accelerator that helps improve website speed and reduce server load by caching content. Enterprise hosting includes built-in support for Varnish, allowing you to enhance performance with minimal configuration. This guide will walk you through...

Getting started with Cloudflare

Last Updated: March 9, 2025

This guide will help you activate Cloudflare for your website and ensure a smooth setup by following a checklist to verify proper configuration. Note: The steps outlined below are general guidelines. For more detailed instructions or additional support, please consult Cloudflare’s documentation or contact...

How to add a DMARC record to my domain

Last Updated: February 28, 2025

Adding a basic/default DMARC record This topic covers processes relating to a cPanel service. You will need to be logged into the cPanel account to follow the steps. If you’re not sure how to access your cPanel service — please,...

How to check disk usage and free up space

Last Updated: February 28, 2025

Find how much disk space files are using and where they are located This topic covers processes relating to a cPanel service. You will need to be logged into the cPanel account to follow the steps. If you’re not sure...

How to enable 2FA for Enterprise hosting

Last Updated: March 10, 2025

Ensuring the security of your Enterprise hosting account is crucial, and enabling two-factor authentication (2FA) is one of the best ways to protect your data. In this guide, you’ll learn how to enable 2FA step by step, allowing you to...

How to give WordPress access to WP Hosting

Last Updated: February 28, 2025

Sometimes it may be necessary for a WP Hosting engineer to log into your website to help troubleshoot an issue. Instead of sharing WordPress login details via email or Support Ticket (less secure), follow this simple guide to automatically create...

How to log into hosting services

Last Updated: February 28, 2025

WP Hosting offers various types of hosting services to suit your specific needs. The way you access your hosting service will vary slightly depending on which hosting package you’re using. Please follow the guide below that is associated with your...

How to reset your WordPress admin password

Last Updated: February 28, 2025

Two ways to change the WordPress admin password Method 1: Reset via WordPress login URL WordPress sites are configured, by default, to use a login URL that includes a ‘forgotten password’ feature. This is the most straightforward way to rest...

Still Need Help?

It's easy to get in touch with us