Support Category: Troubleshooting
5 articles Error Messages
Sometimes it is necessary for a WP Hosting engineer to log into your website to troubleshoot an issue. Rather than sending through login details via email or ticket, follow this simple guide to allow access to your website using a WordPress plugin.
Download the WordPress plugin by visiting ...
To find your public IP address, as in, the IP address of the internet connection you are using to access the internet.
Go to wphosting.com.au/ipaddress
When the server creates your hosting account, it is setup to handle email for your domain. This works fine for most new clients, but there are some clients who manage mail externally.
When resetting your WordPress password, the server will try sending the mail to your domain internally, instead...
When the server creates your hosting account, it is setup to handle email for your domain. This works fine for most new clients, but there are some clients who manage mail externally
If you do not want our servers to accept email for your domain, please complete the following steps.
Login ...