Support Category: Billing & Accounts

Paypal subscription has been cancelled

Billing & Accounts
If your PayPal subscription has been cancelled, it is likely that you have just added/changed/renewed a credit/debit card linked to your Paypal account. To create a new Paypal subscription, login to the client area and select an invoice, then click "Paypal Subscription" to setup the subscription ...

Payment options and details

Billing & Accounts
Here is how you can pay your invoice. Paypal Click the link in your invoice for once only or subscription payments. Credit Card Visa/Mastercard/AMEX are accepted in the client area. BPAY Biller Code: 264077 Reference Number: Found on invoice

How to update credit card details?

Billing & Accounts
Below are the instructions on how to update your credit card details; Login to your Client Area. Click on the "Billing" menu, and then click on "Manage Credit Card" from the drop down menu. Enter your credit card details and click on 'Save Changes'. Next, click on the "My Details" tab ...

How to setup Paypal subscriptions for invoice payments

Billing & Accounts
Here's how to setup a Paypal subscription for recurring payments: Login to the client area. Your due invoices can be found on the client area home page, or under "Billing" -> "My Invoices". Click "View Invoice" next to the invoice you wish to pay. When the invoice loads, make sure "...

How to pay an invoice by credit card

Billing & Accounts
To pay an invoice manually by credit card, follow these steps; Login to the client area. Click the "Billing" tab. Find the invoice number and click "View Invoice". Select "Credit Card" from the drop down, then click "Pay Now". You can also download invoices as a PDF by clicking "Dow...

How to manually cancel a Paypal subscription

Billing & Accounts
If you selected Paypal Subscription to pay for your invoices, these payments will continue to be sent to us until you cancel the subscription with Paypal. To manually cancel a Paypal subscription, follow these instructions: First login to the PayPal website. In the menu, click "Profile". ...

How to change your default billing method

Billing & Accounts
Navigate to wphosting.com.au Login to your customer account. Expand the side menu and click 'My Details'. Scroll down this page until you find 'Payment Method' and make your selection. Please note: we do not support bank transfer or 'EFT' - credit card, PayPal and BPAY are ou...

Do I need a Paypal account to pay my invoice?

Billing & Accounts
While Paypal does make it easy to pay, you do not need a Paypal account to pay your invoices as you can use your credit card to make the payment. To do this, follow these instructions: Login to your client area to view your invoices or click on the link sent to you by email. You have the ...

What payment methods do you accept?

Billing & Accounts
We accept Visa, Mastercard, Paypal and BPAY.