Support Category: Billing & Accounts
How to update your account contact information and additional contact/sub-account details.
Billing & Accounts
Changes to your client details need to be actioned from within your customer profile area and cannot be made directly by support staff to ensure account security and privacy.
In order to update account information, you will first need to log into your customer profile area at https://my.wphos...
If your PayPal subscription has been cancelled, it is likely that you have just added/changed/renewed a credit/debit card linked to your Paypal account.
To create a new Paypal subscription, login to the client area and select an invoice, then click "Paypal Subscription" to setup the subscription ...
Here is how you can pay your invoice.
Paypal
Click the link in your invoice for once only or subscription payments.
Credit Card
Visa/Mastercard/AMEX are accepted in the client area.
BPAY
Biller Code: 264077
Reference Number: Found on invoice
Below are the instructions on how to update your credit card details;
Login to your Client Area.
Click on the "Billing" menu, and then click on "Manage Credit Card" from the drop down menu.
Enter your credit card details and click on 'Save Changes'.
Next, click on the "My Details" tab ...
Here's how to setup a Paypal subscription for recurring payments:
Login to the client area.
Your due invoices can be found on the client area home page, or under "Billing" -> "My Invoices".
Click "View Invoice" next to the invoice you wish to pay.
When the invoice loads, make sure "...
To pay an invoice manually by credit card, follow these steps;
Login to the client area.
Click the "Billing" tab.
Find the invoice number and click "View Invoice".
Select "Credit Card" from the drop down, then click "Pay Now".
You can also download invoices as a PDF by clicking "Dow...
If you selected Paypal Subscription to pay for your invoices, these payments will continue to be sent to us until you cancel the subscription with Paypal.
To manually cancel a Paypal subscription, follow these instructions:
First login to the PayPal website.
In the menu, click "Profile".
...
Navigate to wphosting.com.au
Login to your customer account.
Expand the side menu and click 'My Details'.
Scroll down this page until you find 'Payment Method' and make your selection.
Please note: we do not support bank transfer or 'EFT' - credit card, PayPal and BPAY are ou...
While Paypal does make it easy to pay, you do not need a Paypal account to pay your invoices as you can use your credit card to make the payment.
To do this, follow these instructions:
Login to your client area to view your invoices or click on the link sent to you by email.
You have the ...
We accept Visa, Mastercard, Paypal and BPAY.