Acceptable identification documents and references

In the event we request further identification of an account holder for account access, we require 100 points of identification to be supplied. You must provide at least one primary identification document and one or more secondary identification documents from the list below.

All identification documents must be certified.

Primary Identification Documents Points

Points
Full birth certificate (or change of name certificate) 70
Current passport 70
Passport which was not cancelled and was current within the preceding two years 70
Citizenship certificates 70
Diplomatic documents and official documents issued to refugees 70

 

Secondary Identification Documents

Points
Identification card issued by a tertiary education or authorised deposit taking institution (e.g. bank, credit union) where you have been a customer for at least 12 months 40
Letter from an acceptable referee who has known you for at least 12 months 40
Public service identification which includes your photograph and signature 40
Licence issued under Australia law which includes your photograph and signature (e.g. driver licence) 40
Social security card which includes your photograph and signature 40
Mortgage documents 35
Land Titles Office document 35
Letter from someone who employed you within the last two years that confirms your name and address 35
Municipal Council Rates Notice 35
Credit card statement 25
Medicare card 25
Telephone account 25
Electoral roll compiled by the Australian Electoral Office 25
Records of public utility (e.g. gas, electricity etc) 25
Statement from a primary, secondary or tertiary education institution that you attended in the last 10 years that confirms your name and address 25
Records from a professional or trade association (i.e. club, school, union etc) that confirms your name and address 25
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