FAQ’s

Frequent Questions

Here's some common questions we're asked. If you need more information, get in touch.

  I’m new to web hosting, where do I start?

Simply select the package you need from the services page and follow the step by step guide to set up your website. If you need help, just shoot us an email or give us a call! We provide hosting for complete novices to experts.

  How is WP Hosting different from other providers of WordPress hosting?

Our servers are configured to work seamlessly with WordPress and provide the optimal compatibility and performance for our clients. We also provide you support from our experienced team who are also WordPress users and developers.

  I want to change to WP Hosting but I’m already with another provider, how do I make the move?

We can help you transfer your posts, templates and plugins. Just sign up and create a support ticket or email us at support@wphosting.com.au

  Can I host a non-WordPress website with you?

Yes. You can host any kind of website, forum, gallery, etc… on our servers. We also host other CMS's like Drupal, Magento, Joomla or plain PHP/HTML websites.

  What payment methods do you accept?

We accept Visa, Mastercard, Paypal and Bank Deposit (for annual payments).

  Are there any hidden charges?

There are no nasty surprises or hidden costs, all costs on WordPress Hosting and domains are shown on the website and we'll always let you know before and after a payment is applied to your account.

  Is WP Hosting Australia affiliated with WordPress.org or WordPress.com?

No. However, we can often be found helping out on the WordPress.com public forums or attending WordCamp events around Australia. We are active followers and fans of all thing WordPress and aim to provide quality hosting solutions for the WordPress community. We have great respect for the WordPress team and all the developers out there.